App / Sports
These terms cover how your md678 account works — from opening it to closing it, and everything in between. Access to our platform and its services depends on your local law and eligible regions, so read this page before you start.
By opening an account with us, you confirm that you have read and accepted these terms in full. They form the entire agreement between you and md678 for all activity on this site, including deposits made through bKash, Nagad or Rocket, and any withdrawal you request back to those same wallets. We may update these terms when our services or applicable rules change. When that happens, we publish a notice in your account area and the revised version takes effect from that date. Continued use of the platform after notice constitutes acceptance. If any part of these terms conflicts with a rule in your local jurisdiction, local law governs that specific point — your eligibility to use this platform depends entirely on the laws and regulations of your own region. We do not interpret those rules for you, and nothing in these terms amounts to legal advice. Questions about specific clauses can be directed to our support team, who will pass them to the appropriate team. For transactions, your wallet statement through bKash, Nagad or Rocket is the authoritative record on the payment side, while your account history in the site wallet section shows the platform-side record.
Deposits and withdrawals via bKash are processed through your registered mobile wallet. The amount and status visible in your account history is the platform record.
Nagad transfers follow the same account-history logic. Any discrepancy between your Nagad statement and account wallet should be raised with support promptly.
Rocket payment records are held on both sides — your Rocket mobile statement and your md678 account wallet. Both are required when raising a query.
These terms apply to specific parts of your relationship with md678. Understanding the boundary helps you know where to look when questions come up — and where to go when something falls outside our direct control.
Login credentials, account verification steps, session security and suspension or closure decisions are all within scope. We set the rules; you maintain the security of your own login details.
Deposits and withdrawals processed through bKash, Nagad or Rocket fall under these terms on the platform side. The payment networks themselves are governed by their own separate terms.
Game titles available in the lobby, promotional notices posted in the account area and any published policy page are covered by these terms. Content accuracy and availability may change without prior notice.
Payment processors, game studios and any external service linked from the platform operate under their own terms. md678 is not responsible for those third-party terms, policies or service interruptions.
These terms are not just obligations on your side — they also set out concrete things you can do. Your account history is always available in the wallet section once you are logged in: it shows every deposit and withdrawal with timestamps, so you can verify any transaction against your bKash, Nagad or Rocket mobile statement at any time. If personal details on your account are out of date — your registered mobile number, for instance — you can submit a correction request through the support channel. The team will ask for standard verification before making any change, following the steps shown in your account settings. If you believe a clause in these terms has been applied incorrectly to your account, you have the right to raise a formal question. Do that through the live chat or email route, clearly referencing the transaction ID or date in question. We aim to respond with a specific answer, not a generic acknowledgment. Closing your account is also within your rights; the process is described in the account settings section and takes effect once identity steps are complete.
Open the wallet section after login to see a full transaction history. Match entries against your bKash, Nagad or Rocket statement if anything looks unclear.
Submit a correction request through support. Verification is required before any registered detail is changed — follow the steps shown in account settings.
Contact us via live chat or email with the relevant transaction ID. Policy questions are handled by the support team and escalated when needed.
Closure requests are processed through the account settings section. Once identity steps are confirmed, the account is closed and remaining wallet balance is reviewed.
If a section of these terms raises a question you cannot resolve by reading the policy page, these are the routes available to you. Use the channel that matches the urgency of your query.
Open the chat icon from any page on the site while logged in. Live chat is the fastest route for account-specific questions about these terms, including transaction disputes that need a direct response.
For detailed queries — such as a written record of a policy question or a formal correction request — use the email address published in the support section of your account area.
The help section on the site contains the current published version of these terms alongside common policy questions. Check there first before opening a support ticket, as many queries are answered in full.
Your account data is held in accordance with these terms and the separate privacy policy published on this site. We keep transaction records for as long as required by the rules that apply to our operations, and your personal details are retained until account closure plus any legally mandated period after that.
Personal data collected at registration and during account use is stored and processed as described in our privacy policy. We do not share your details with third parties except where required to process a bKash, Nagad or Rocket transaction or to comply with applicable rules.
We use cookies to maintain your session and to record preferences you set in the account area. The cookie notice shown on first visit outlines the categories in use. You can adjust non-essential cookies through your browser settings at any time.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access, contact support immediately via live chat. We will guide you through the account lock steps shown in the security section of your settings.
When these terms change, we publish an update notice in the account area. To request a copy of your data or to ask a question about how it is held, reach us through the email route listed in the support section.
These are the questions our support team receives most often about the terms and conditions. If your question is not covered here, use the live chat or email route to get a specific answer.
Yes. Any transaction you make through bKash, Nagad or Rocket on this platform is covered by these terms on the platform side. The payment network itself operates under its own separate terms, and both records — your wallet statement and your account history here — matter if a dispute arises.
Access to md678 depends on your local law and the eligible regions we serve. If your jurisdiction restricts or prohibits this type of platform, these terms do not override that. It is your responsibility to check the rules that apply in your location before opening or continuing to use an account.
The current version of these terms is always published on this page. If you need a written copy for your own records, you can print or save this page directly from your browser. The date of the most recent update is shown at the bottom of the policy text.
No. When we update these terms, a notice is published in your account area before the changes take effect. Continued use of the platform after that notice date constitutes acceptance of the revised version. If you disagree, you can request account closure through the settings section.
Open the wallet section in your account and note the transaction ID and date. Then contact support via live chat with that reference. Have your bKash, Nagad or Rocket mobile statement ready, as the support team will cross-reference both records when reviewing the query.
Raise the question through live chat or email, referencing the specific clause and the account action you believe was affected. The support team handles policy questions directly and escalates to the relevant internal team when needed. You will receive a specific written response, not a generic reply.